Terms & Conditions
These terms and conditions (“Terms and Conditions”) govern the relationship between
Clemente Travels LLC d/b/a Clemente Travels (“Clemente Travels” and/or “we/us/our”) and
you, the purchaser or traveler (“Client” and “passenger” and “you/your”). By planning travel
with Clemente Travels, you agree to be bound by these terms and acknowledge that Clemente
Travels acts solely as a booking agent for disclosed principal supplier tour operators, cruise
lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or
owners, and other independent contractors providing accommodations, transportation, and
other services (“Supplier(s)”) and is not the source or provider of the travel services. These
terms include warranties and disclaimers and exclusions of liability and may restrict your rights
and remedies and provide protection to Clemente Travels.
1. USE OF CLEMENTE TRAVELS SERVICES, ACCESS AND INFORMATION FOR TRAVEL
BOOKINGS
You warrant that you are at least 18 years of age and possess the legal authority to enter into
this Agreement and to make travel bookings with Clemente Travels. You agree to be financially
responsible for all travel bookings you make with us, whether made on behalf of yourself or for
other members of your traveling party. You warrant that all information supplied by you on
behalf of yourself, members of your household, or others for whom you are authorized to
transact business with us is true and accurate. You agree that you will only make legitimate
reservations or purchases with Clemente Travels and its Suppliers, and you acknowledge that,
without limitation, any speculative, false, or fraudulent reservation is prohibited.
Clemente Travels accepts all bookings solely as the booking agent for the travel Suppliers on
your itinerary. Separate Supplier terms and conditions will apply to your reservation and
purchase of travel-related goods and services that you select, and you understand and agree
that by booking travel through Clemente Travels, you are also agreeing to the booking terms of
each Supplier partner you have selected for your itinerary. You agree that you will abide by the
terms and conditions of purchase imposed by any Supplier that you have selected as a service
provider on an itinerary you have approved.
Clemente Travels is not liable or responsible for any arrangements made independently of
Clemente Travels. Clemente Travels assumes no responsibility for costs or fees you incur for
independent arrangements not booked through Clemente Travels, inclusive of, but not limited
to, airline, hotel, excursion, and travel protection-related charges. If you make your own flight
arrangements, Clemente Travels is not responsible for any loss resulting from cancellation or
changes in international gateways, itineraries, or travel dates, and cannot assist you with any
schedule changes or delays related to air reservations you have made on your own
arrangement. It may not be possible to earn frequent flyer or other loyalty points for
reservations on your itinerary. With limited exceptions, hotel and airline rewards or points
cannot be redeemed for travel arrangements made by Clemente Travels.
Clemente Travels is an Independent Contractor of Uniglobe Travel Center, California Seller of
Travel 2055333-40, Florida ST32940, Washington 601809585. Registration as a seller of travel
does not constitute approval by the State of California.
2. RIGHT TO CORRECT ERRORS AND OFFERS SUBJECT TO AVAILABILITY
We reserve the right to correct errors. In the event of any pricing error or omission, we reserve
the right to adjust such pricing or make any other corrections. All offers, incentives and Supplier
promotions are subject to availability and may change without notice. You are advised to
confirm reservations well in advance of your anticipated dates of travel to avoid
disappointment, increases in fares and additional late booking fees.
3. PAYMENTS, CANCELLATIONS, AND CHANGES TO BOOKINGS
You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising
out of your travel bookings through Clemente Travels. By submitting a credit card authorization
form to Clemente Travels, you agree to allow Clemente Travels to use your payment method to
purchase travel products from our Suppliers on your behalf. EXCEPTING IN CASES 0F FRAUD,
YOU AGREE NOT T0 FILE ANY DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID
OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF CLEMENTE TRAVELS OR ITS SUPPLIERS,
INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS
BEYOND THE CONTROL OF CLEMENTE TRAVELS OR ITS SUPPLIERS. IF YOU ATTEMPT TO
CHARGEBACK, REVERSE OR RECOLLECT A PREVIOUSLY AUTHORIZED TRIP PAYMENT, CLEMENTE
TRAVELS RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS, FEES AND EXPENSES
ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL OR RECOLLECTION, INCLUDING, WITHOUT
LIMITATION, ATTORNEY FEES.
All payments for travel are due prior to departure according to each Supplier’s terms and
conditions of booking. You understand that failure to make final payment or any violation of a
Supplier’s conditions of purchase may result in cancellation of your reservations, in your being
denied access to any flights, tours, hotels, cruises, or other travel services, or in your forfeiting
any monies paid for your reservations. In some cases, there is NO REFUND once a booking is
made and under deposit. You may not be entitled to a refund if you change or cancel your
travel plans after confirmation of a booking. All cancellation requests must be sent to Clemente
Travels in writing. As a result of cancellation or changes to confirmed bookings, Clemente
Travels's and third-party Supplier’s cancellation penalties will apply. Cancellation fees will be
charged to the credit card or other payment method you authorized to pay for travel services
or deducted from the Supplier’s refund.
If you decide to change any portion of your confirmed arrangements prior to departure or
during your trip, we will attempt to assist you. Certain bookings may not be able to be changed,
and you will be responsible for any increases in cost imposed by the Supplier, as well as any
Clemente Travels or Supplier change fees. All requests for changes to a booking must be made
in writing to Clemente Travels. When tour, cruise or package prices are based on Suppliers’
contract rates, you will not be entitled to any refund for any unused portion of travel.
If you have authorized us to make travel arrangements using your frequent flyer miles or loyalty
points, you may be required to provide us with passwords or log-in information for your
accounts. Any reservations made using miles or points are subject to the terms of the
applicable loyalty program.
4. TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION
REQUIREMENTS
It is the responsibility of each Client to obtain and carry a valid passport book, visa(s), and all
other documents required by applicable government regulations. Passport cards are not
accepted for most international travel. When traveling domestically or internationally, the U.S.
Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS)
advise that everyone carry acceptable identification in order to board a flight. Acceptable
identification can be found at http://www.tsa.gov/ and examples include DHS-designated
enhanced driver’s license, US passport, or a foreign government passport.
Certain countries will not admit a passenger if their passport expires within six (6) months of
the anticipated date of return. Non-United States citizens may require additional
documentation, and you are responsible to make Clemente Travels aware when traveling on a
passport from a country other than the United States of America. Clemente Travels neither
controls nor warrants the issuance of visas or approval of visa waivers related to your travel.
Should a visa not be issued, Clemente Travels is not responsible for lost payments made toward
your trip. Please note that rules of each country regarding entry and exit may change at any
time.
Children and infants may also require travel documents. Minors traveling with one parent,
and/or without both parents, may be stopped and not admitted, unless authenticated and
verified consent forms are provided to the authorities; please see https://help.cbp.gov for
additional information. The U.S. Customs and Border Protection Agency requires that for
groups of children under age 19 arriving to the United States by land or sea from contiguous
territory and traveling with a school group, religious group, social or cultural organization, or
sports team, may also present an original or copy of his or her birth certificate, a Consular
Report of Birth Abroad, or a Naturalization Certificate. Parental or legal guardian consent must
be provided to the supervising adult or group leader in writing.
The name, date of birth and gender that appears on the identification card must exactly match
the same such data that is listed on your tickets and booking records. You acknowledge that it is
your responsibility to ensure that the information on your tickets and confirmations is accurate.
Any discrepancy between your reservation and your travel documentation may result in denied
boarding or an undue delay at an airport security checkpoint causing you to miss your flight,
and any subsequent scheduled travel bookings on cruises and tours.
WHEN YOU RECEIVE YOUR TRAVEL DOCUMENTS, IT IS YOUR RESPONSIBILITY TO REVIEW AND
VERIFY ALL INFORMATION FOR ACCURACY. CONTACT CLEMENTE TRAVELS IMMEDIATELY IF
CHANGES OR CORRECTIONS ARE REQUIRED. IF YOU HAVE NOT NOTIFIED US OF NECESSARY
CORRECTIONS TO YOUR RESERVATION WITHIN TWENTY-FOUR (24) HOURS OF RECEIVING YOUR
TRAVEL DOCUMENTS, CLEMENTE TRAVELS BEARS NO RESPONSIBILITY FOR ANY ADDITIONAL
COSTS ASSOCIATED WITH MAKING NECESSARY CORRECTIONS.
5. INDIVIDUAL ENTRY AND EXIT REQUIREMENTS
Each country holds different views of past criminal offenses, whether within or outside of their
boundaries. If you have a current or prior criminal offense, contact that country directly for
entry and exit requirements. You can visit the US State Department Website for further
information about these requirements. See, https://travel.state.gov/content/travel.html. We
do not inquire about an individual’s criminal record in the interest of respecting our Clients’
privacy. For example, if traveling to or through Canada, individuals with a Driving While
Intoxicated (DWI) record or with judgements for unpaid child support should review current
entry requirements. See: https://www.canada.ca.
6. IMMUNIZATIONS AND HEALTH SCREENINGS
You must have the proper immunizations and health screenings and required documentation of
such immunizations and screenings before travel. Clemente Travels shall not assume
responsibility for the accuracy of health, vaccination, or documentation requirements prior to
departure or upon landing at the final destination. In some cases, required inoculations must be
recorded by Client’s health practitioner on a valid vaccination certificate, which the Client must
carry for proof of inoculation. If you are concerned about taking any medications or receiving
certain inoculations, check with your health practitioner BEFORE booking. Check the State
Department Web site http://travel.state.gov, for relevant information relating to travel to
specific destinations, and the Center for Disease Control http://wwwnc.cdc.gov/travel/ relating
to health issues related to travel.
7. RISKS AND SAFETY
Travel to certain destinations may involve greater risk than others. Clemente Travels urges
Clients to remain informed on a daily basis as to current news events, as well as to review travel
prohibitions, warnings, announcements and advisories issued by the United States Government
prior to booking travel to international destinations. Information on health and safety
conditions in various countries and the level of risk associated with travel to particular
international destinations can be found at http://www.state.gov, http://www.tsa.gov,
http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov. The
Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to
U.S. citizens who are traveling to, or living in, a foreign country. STEP allows you to enter
information about your upcoming trip abroad so that the Department of State can better assist
you in an emergency. Registration is recommended and provided by going to
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, CLEMENTE TRAVELS DOES NOT
REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK,
AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL
TO SUCH DESTINATIONS. CLIENT’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH
EVENTS AT CLIENT’S OWN RISK.
Certain activities that are included as part of itineraries that we book pose inherent risks and
may be dangerous. Your itinerary may also involve travel to remote areas without access to
medical facilities or treatment, changing weather conditions, interactions or encounters with
wildlife, and other potentially dangerous conditions. By booking a trip with Clemente Travels,
you acknowledge that you are aware that the physical exertion required to participate in
certain activities can activate or aggravate pre-existing injuries, conditions, or congenital
defects. You acknowledge that you should seek medical advice if you know or suspect that your
physical condition may be incompatible with the activities on your itinerary. You may be
required to wear approved safety equipment while participating in certain activities, and by
booking travel with us and participating in these activities, you agree to use the recommended
safety equipment and to ask questions if you are unsure about how to properly or safely use
equipment.
If you use, consume, or are under the influence of alcohol or illegal drugs prior to or while
engaging in any activities on your itinerary, YOU ASSUME AND ACCEPT ALL RISKS, DANGERS,
AND HAZARDS THAT MAY RESULT INCLUDING THE POSSIBILITY OF PERSONAL INJURY, DEATH,
PROPERTY DAMAGE, AND LOSS, even in the event of negligence or fault by Clemente Travels or
third parties, and you indemnify Clemente Travels from any and all liability for any damage to
property or personal injury to any third party, resulting from your participation in the Activities,
while, during, or after consumption of illegal drugs or alcohol.
In the event of emergent health or safety concerns, once Clemente Travels has investigated the
prevailing situation, Clemente Travels shall have the sole and absolute discretion whether to
proceed with any Clemente Travels escorted trip or private departure, or to make alterations to
the itinerary.
8. HAZARDOUS MATERIALS
Federal law prohibits passengers from bringing hazardous materials on the aircraft.
(1) Federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s
luggage or on the passenger’s person. A violation can result in five years’ imprisonment and
penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives,
compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radio- active
materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and
radiopharmaceuticals.
(2) There are special exceptions for small quantities (up to 70 ounces total) of medicinal and
toilet articles carried in the passenger’s luggage and certain smoking materials carried on the
passenger’s person. For further information, each passenger should contact the relevant airline
representative(s) on their itinerary. Restrictions on hazardous materials are listed
http://www.tsa.gov/traveler-information/prohibited-items.
9. INSECTICIDE NOTICE
We recommend that you refer to the DOT list of airports in countries that require airlines to
treat the passenger cabin with insecticides prior to the flight or while on the aircraft. This list is
on the DOT’s website and is updated from time to time: http://www.dot.gov/office-
policy/aviation-policy/aircraft-disinsection-requirements.
10. AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN
Your airline ticket is a contract between you and the air carrier, even if you purchase through Clemente Travels LLC. If you purchase air travel through Clemente Travels LLC, you acknowledge and agree that Clemente Travels LLC does not have the right to control the operations of independent airlines, and agree that Clemente Travels LLC is not liable for any personal injury, property damage related to your purchase of air tickets or air travel, including, but not limited to any act, error, omission, injury, loss, accident, or delay caused by any act, error or omission of the airline, including their failure to deliver services, partial or inadequate delivery of services, airline policies including refund or rebooking policies, fees for checked or carry-on luggage, fuel increases, bankruptcy or cessation of operations.
You understand and agree that Clemente Travels LLC functions solely and exclusively as a booking agent for the air carrier, that we do not handle or hold client funds for airline tickets, and that we are not the Merchant of Record under the meaning of that term under the Department of Transportation's regulations. Because Clemente Travels LLC does not hold or handle client funds, you understand and agree that any refund for canceled or delayed flights, baggage fees or seat assignments must come directly from the airline and not from Clemente Travels LLC.
Clemente Travels LLC shall not assume any responsibility for any air schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares. Airline e-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary fare provide otherwise. Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights.
Frequent Flyer mileage accrual is at the discretion of the airline(s). Clemente Travels LLC has no liability if accural of miles or points is denied or if upgrades are not allowed. Many airlines do not permit upgrades on airfare purchased in certain fare classes or when using frequent flyer miles, loyalty status or certificates.
Seat assignments are not guaranteed even after they are assigned, and Clemente Travels LLC has no control over airline seat assignments. Most airlines charge a fee to pre book a seat.
11. LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
Clemente Travels acts solely as a booking agent for disclosed principal Suppliers and is not the
source or provider of any travel service. Each Supplier is an independent entity with its own
management and is not subject to the control of Clemente Travels. The Suppliers whose names
appear in travel documentation are those actually responsible for providing the travel services
purchased, and you consent to the use of those Suppliers.
Some group tours are based on minimum numbers of passengers traveling; if the number of
passengers falls below the minimum required, a surcharge may be imposed, or the tour may be
canceled. Any cancellations of a tour or package for reason of failing to meet the minimum
traveler requirement will be governed by the tour operator’s cancellation policy.
Clemente Travels is not responsible if a restaurant, tour operator, cruise line, or other service
provider on your tour is unable to, or fails to accommodate your dietary restrictions or
requirements.
The Supplier may determine that alterations in itinerary are necessary for any number of
reasons, including but not limited to severe weather. Any alterations to an itinerary are at the
sole discretion of the Supplier, and Clemente Travels bears no responsibility for any changes.
We may book wellness travel for clients, which may include yoga, meditation, medi-spa, and other activities, treatments and services intended to maintain, manage, or improve travelers’ health and well-being (“Activity” or “Activities”). We have no specialized knowledge of the practices or techniques employed by our Suppliers, and make no representations of the qualifications of the professionals and practitioners who offer these Activities. We make no representations that by participating in these Activities there will be any demonstrable improvement in your physical, mental, emotional, or spiritual well-being. We are not responsible if your participation in these activities leads to a worsening of any condition you may have. We are not responsible for any injuries you may sustain, illnesses you may contract, including injuries or illnesses that may result in loss of life. You acknowledge that you are voluntarily participating in the Activities on your itinerary, and that you understand that there are risks associated with your participation in the Activities, such as physical and/or psychological injury, pain, suffering, illness, disfigurement, temporary or permanent disability, death or economic loss. These injuries or outcomes may arise from your own or other’s actions, inactions, or negligence, or the condition of the Activity location(s) or facility(ies). Nonetheless, you assume all risks of your participation in the Activity, whether known or unknown to you, including travel to and from the Activity (including air travel) or any events incidental to the Activity.
BECAUSE CLEMENTE TRAVELS ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES
NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND
SUPPLIERS, YOU AGREE THAT CLEMENTE TRAVELS IS NOT LIABLE FOR ANY PERSONAL INJURY
OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. CLEMENTE TRAVELS
HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR
OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES IN CONNECTION WITH THE GOODS OR
SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH CLEMENTE TRAVELS,
INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS,
ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT,
NEGLIGENCE, WILLFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY
SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES,
INCLUDING, WITHOUT LIMITATION, THEIR FAILURE T0 DELIVER 0R THEIR PARTIAL OR
INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATlON AND REFUND POLICIES, FUEL
INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND OTHER MATTERS OUTSIDE OF
CLEMENTE TRAVELS’S CONTROL, AND YOU HEREBY EXONERATE CLEMENTE TRAVELS FROM
ANY LIABILITY WITH RESPECT TO THE SAME.
CLEMENTE TRAVELS HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL
TRANSACTIONS AND CLIENT AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM
CLEMENTE TRAVELS WILL BE LIMITED TO THE AMOUNT OF COMMISSION AND FEES ACTUALLY
RECEIVED BY CLEMENTE TRAVELS.
12. FORCE MAJEURE
Clemente Travels will not be in breach of these terms and conditions or otherwise be liable to
you, for any failure or delay in performing an obligation under this Agreement that is due to any
of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots,
war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of
communication facilities, including web host and internet service provider, breakdown or
malfunction of equipment, destruction of or serious damage to facilities, natural catastrophes
including, but not limited to extreme weather events, floods and volcanic eruptions,
governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion,
generalized lack of availability of raw materials or energy, and any other unforeseen
circumstance which is beyond the control of Clemente Travels. THE PURCHASE OF TRAVEL
INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.
In addition, each of Clemente Travels’s Suppliers have terms and conditions which include Force
Majeure provisions. In the event that a Force Majeure event occurs, those Suppliers may be
entitled to, and may in their sole and absolute discretion, vary, postpone or cancel any itinerary
or arrangement in relation to the trip. Payment of any refund to you as a result of the non-
performance of any obligations hereunder shall remain in the sole and absolute discretion of
the Supplier pursuant to their policies, although Clemente Travels shall use its reasonable
efforts to secure reimbursement for you where possible.
13. CLIENT CONDUCT
Each participant in any trip escorted by Clemente Travels is expected to act responsibly and
adhere to all behavior guidelines established by Clemente Travels and our Suppliers, including
adhering to dress codes at religious or cultural sites, or Supplier dress codes. Clemente Travels
and all local Suppliers reserve the right to remove you from any facility, hotel or resort
property, tour location or means of transportation if your health or your conduct appears to
endanger yourself or others, disrupts the general well-being of other clients on any element of
your trip, or interferes with the operation or security of the places you visit. In any such case,
there will be no refund.
When you book with Clemente Travels, you accept responsibility for any damage or loss caused
by you. Full payment for any such damage or loss (reasonably estimated if not precisely known)
must be paid directly at the time to the accommodation owner or manager or other Supplier.
You must indemnify Clemente Travels for the full amount of any claim (also including legal
costs) made against us. We are not responsible for any costs incurred concerning a guest
removed from a trip, or any portion of a trip. You agree not to hold Clemente Travels or any of
its related entities liable for any actions taken under these terms and conditions. Baggage and
personal effects are at all times the sole responsibility of the participant.
Any transportation, possession or use of illegal drugs will result in immediate termination of
your trip and may result in prosecution by law enforcement authorities. You are responsible for
knowing and observing the licensing laws for drug possession (including prescription and over
the counter drugs) for all countries and states you are visiting. Laws may require you to carry a
prescription from your doctor.
14. CURRENCY FLUCTUATIONS
Currency exchange rates fluctuate. Prices are subject to change based upon currency exchange
rate fluctuations. Clemente Travels is not responsible for surcharges or foreign transaction fees
imposed by Client’s credit card or bank.
15. TRAVEL INSURANCE
CLEMENTE TRAVELS OFFERS ACCESS TO TRAVEL INSURANCE TO PROTECT PASSENGERS AND
THEIR INVESTMENT IN TRAVEL. UNLESS SPECIFICALLY NOTED, TRAVEL INSURANCE IS NOT
INCLUDED IN THE COST OF CLIENT’S ITINERARY TO PROTECT AGAINST THIRD PARTY SUPPLIER
DEFAULT/BANKRUPTCY PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR
CRUISES, CANCELLATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION &
REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS,
JOB LOSS PROTECTION AND CHANGE OF PLANS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL
ACCIDENT/SICKNESS MEDICAL EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU
FROM FINANCIAL LOSS IN ALMOST ALL CIRCUMSTANCES. Without appropriate travel insurance,
you understand and agree that if you cancel or interrupt your travel for any reason, portions of
the trip/tour may not be refunded and Clemente Travels’s and travel Suppliers’ cancellation
penalties will apply resulting in the loss of monies up to the full cost of Client’s travel booking
and related costs. The purchase of travel insurance is not required in order to purchase any
other product or service offered by Clemente Travels, however if you decline to purchase
insurance, Clemente Travels may require that you execute an insurance waiver. Clemente
Travels is not a licensed insurance broker, and its advisors are not qualified or authorized to
answer technical questions about benefits, exclusions, and conditions of any of the insurance
offered, nor evaluate the adequacy of the prospective insured’s existing insurance coverage. An
additional charge applies for any travel insurance selected. It is your responsibility to know
what your insurance policy covers, and to put alternative coverage in place, if you wish to
insure for conditions that are excluded by your policy. CLEMENTE TRAVELS CANNOT
GUARANTEE THAT ANY INSURANCE PROVIDER WILL APPROVE COVERAGE FOR A CLAIM MADE
UNDER THE INSURER’S POLICY AND MAKES NO REPRESENTATIONS ABOUT THE EXTENT OF
COVERAGE FOR ANY POLICY IT MAY OFFER OR QUOTE.
16. RESERVATION OF RIGHTS AND CHANGES TO THESE TERMS
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time.
Updated versions of the Terms will be provided to Clients, will be posted on our website and
are effective immediately on posting.
17. GENERAL
The laws of the State of Ohio govern these Terms and Conditions. You hereby consent to the
exclusive jurisdiction and venue of courts in Stark County, Ohio in all disputes arising out of or
relating to travel bookings with Clemente Travels. Any claim against Clemente Travels must be
brought within 12 months after the date of the completion of the trip and not later. Clemente
Travels shall not in any case be liable for damages other than compensatory damages, and you
waive any right to claim punitive or exemplary damages. You agree that you may only bring
claims in your individual capacity and not as plaintiffs or class members in any class action,
proposed or purported class action, or other representative action, regardless of the type of
proceeding. You expressly agree to waive and forego any and all rights to bring any such class
actions, purported or proposed class actions, or representative actions.
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant
to applicable law including, but not limited to, the warranty disclaimers and liability limitations
set forth above, then the invalid or unenforceable provision will be deemed superseded by a
valid, enforceable provision that most closely matches the intent of the original provision and
agreement shall continue in effect.
These Terms and Conditions (and any other terms and conditions referenced herein) constitute
the entire agreement between the Client and Clemente Travels with respect to travel bookings
made with Clemente Travels by any means, and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral, or written, between Client and
Clemente Travels with respect to communications with Clemente Travels. A printed version of
this agreement and of any notice given in electronic form shall be admissible in judicial or
administrative proceedings based upon or relating to these Terms and Conditions to the same
extent and subject to the same conditions as other business documents and records originally
generated and maintained in printed form.